Job: Part-Time Theatre Usher/ Ticket Taker

This posting has expired and is no longer available.

Jobing Description

Position ID: 830012
Position Type: Part-Time Support
External Position: Yes

The Part-Time Theatre Usher/Ticket Taker addresses the needs of patrons with seating, taking tickets, passing out programs, answering program questions, ensuring adherence to theatre rules, and by following emergency response procedures as required.

  • Collects and examines admission tickets
  • Refuses admittance to persons without required tickets
  • Distributes Programs and helps answer guest questions regarding performance times
  • Assists patrons in finding seats utilizing flashlights
  • Provides special attention in providing a non-disruptive and pleasant theatre experience for VIP guests
  • Provides assistance with patrons special needs; such as, accommodations for wheelchair access
  • Directs patrons to restrooms
  • Maintains order and ensures adherence to safety rules
  • Uses discretion and works directly with public safety to professionally address, handle, and escort unruly patrons outside of the theatre to ensure that other patrons are not affected by the process
  • Reminds patrons to turn off cell phones during event
  • Follows response procedures providing instructions and guiding patrons safely, calmly, and orderly to exits in case of emergency
  • Performs other duties as assigned

    Skills / Requirements

  • High School Diploma or GED equivalent
  • Possess excellent customer service and communication skills
  • Possess strong analytical assessment skills
  • Ability to quickly respond to patron needs and any situation that may arise
  • Ability to use proper etiquette and good judgment when situations escalate to higher management
  • Ability to work a flexible schedule that may include evening and weekend assignments
  • Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff



    Miami Dade College
    Employment Department
    11011 SW 104 Street
    Kendall, FL 33176
    (305) 237-2559


    Miami Dade College is an equal access/equal opportunity institution and does not discriminate on the basis of gender, race, color, marital status, age, religion, national origin, disability, veteran's status, sexual orientation, or genetic information. Contact the Office of Equal Opportunity Programs/ADA Coordinator, at 305.237.2577 for information.