This posting has expired and is no longer available.
Position ID: 886709 Position Type: Part-Time Support External Position: Yes Date Posted: 1/12/2010
The Part-Time Dispatcher receives and responds to emergency and routine telephone calls for Campus-wide general information, and specific requests for service directed to the Public Safety Department.
Determines the nature and importance of all telephone call requests and initiates appropriate response actions to sufficiently service the requests
Inputs and retrieves information from several different Public Safety databases, monitors all internal office telephones, two-way radio communications, alarm and access control systems
Maintains a detailed daily incident report log
Logs in and out items that have been turned in to Lost and Found
Issues parking gate cards and faculty/staff parking decals
Receives and distributes College keys to facilities and offices on campus
Receives and disburses petty cash
Performs all other duties as assigned
Skills / Requirements
High School Diploma or General Equivalency Diploma (GED)
One (1) year of related experience in field; or six (6) months of computer-aided dispatcher experience
Ability to work in a critical and high volume office environment
Possess command of proper telephone etiquette and general office procedures
Must display poise, tact, patience and courtesy
Must be able to have a basic understanding of computers and database collection
Ability to work in a multi-ethnic/multi-cultural environment
Ability to work a flexible schedule that may include evening and weekend assignments
This function/position has been designated as Essential. This means that when the College is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover and continue operations at the College
Miami Dade College is an equal access/equal opportunity institution and does not discriminate on the basis of gender, race, color, marital status, age, religion, national origin, disability, veteran's status, sexual orientation, or genetic information. Contact the Office of Equal Opportunity Programs/ADA Coordinator, at 305.237.2577 for information.