This posting has expired and is no longer available.
Position ID: PTPBX Position Type: Part-Time Support External Position: Yes Date Posted: 11/15/2006
The Part-Time Private Branch Exchange (PBX), Operator provides telephone assistance to the public.
Answers all incoming calls to the campus
Transfers external and internal calls to the appropriate department and/ or employee
Provides general information about registration deadlines
Maintains a daily record of all incoming calls to the campus
Relieves Public Safety Dispatchers when necessary
Perform other duties as assigned
Skills / Requirements
High School Diploma or G.E.D. equivalent from a regionally accredited institution
Knowledge and understanding of College organization, goals and objectives, and policies and procedures
Working knowledge of telephone systems
Ability to answer multiple calls at the same time
Possess computer and Microsoft Office application skills
Possess excellent communication skills both oral and written
Ability to work independently and use time management skills in an intensely high volume office environment
Ability to provide a high level of customer service
Ability to effectively interact well in a multi-ethnic and multi-cultural environment with students, faculty, staff, and diverse local community
Ability to work a flexible schedule to include evening and weekend assignments
This function/position has been designated as essential. This means that when the College is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at the College.
This is an essential position
Miami Dade College
11011 SW 104 Street
Kendall, FL 33176
Miami Dade College is an equal access/equal opportunity institution and does not discriminate on the basis of gender, race, color, marital status, age, religion, national origin, disability, veteran's status, sexual orientation, or genetic information. Contact the Office of Equal Opportunity Programs/ADA Coordinator, at 305.237.2577 for information.