Job: Part-Time Lead Public Safety Dispatcher

This posting has expired and is no longer available.

Jobing Description

Position ID: 884427
Position Type: Part-Time Support
External Position: Yes

The Part-Time Lead Dispatcher serves as a supervisor for the public safety dispatcher and PBX operators. They also serve as a liaison between other public safety supervisors and support staff.

  • Determines the nature and importance of all telephone call request and initiates appropriate response actions to sufficiently service the request
  • Inputs and retrieves information from several different Public Safety databases
  • Monitors all internal office telephones, two way radio communications, alarm and access control systems
  • Maintains a detailed, daily incident report log
  • Logs in and out lost and found items
  • Issues parking decals and gate cards for Faculty and Staff
  • Receives and distributes College keys to facilities and offices on campus
  • Organizes, maintains and prepares schedules, documents, calendars, and/or equipment or supplies
  • Performs other duties assigned

    Skills / Requirements

  • High school diploma or GED
  • Two (2) years of related experience in the field or one (1) year of computer-aided dispatcher experience
  • Individual must be able to work in a critical high volume office environment, have command of proper telephone etiquette and general office procedures
  • Must possess computer skills
  • Possess excellent communication and writing skills
  • Possess the ability to interact effectively and diplomatically with representatives from a diverse population, both external and internal
  • Possess a high level of customer service skills
  • Ability to successfully complete any required training or orientation courses
  • Ability to work in a multi-ethnic/multi-cultural environment
  • This function/position has been designated as Essential. This means that when the College is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at the College.

    Important Notes

    This is an essential position

  •  

    Contact:

    Miami Dade College
    Employment Department
    11011 SW 104 Street
    Kendall, FL 33176
    (305) 237-2559

    Social:

    Miami Dade College is an equal access/equal opportunity institution and does not discriminate on the basis of gender, race, color, marital status, age, religion, national origin, disability, veteran's status, sexual orientation, or genetic information. Contact the Office of Equal Opportunity Programs/ADA Coordinator, at 305.237.2577 for information.