Job: Part-time Information Specialist, Community Education - IAC

This posting has expired and is no longer available.

Jobing Description

Position ID: CEIS
Position Type: Part-Time Support
External Position: Yes

The Part-time Information Specialist is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and fees. This is responsible work critical to the mission of the Community Education department.

  • Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations
  • Provides accurate information gleaned from the catalogs and C.E. department staff members
  • Advises students regarding course requirements, books and/or materials, and testing pre-requisites
  • Guides students through the registration and payment process
  • Refers callers seeking more detailed information or advice to the appropriate department coordinator
  • Accepts registration forms and fee payments
  • Performs other duties as assigned

    Skills / Requirements

  • High School Diploma or GED and six (6) months prior customer service experience preferred
  • Good customer service skills
  • Bilingual English/Spanish preferred
  • Knowledge of class offerings and all departments within Community Education
  • Superior ability to learn program details
  • Basic knowledge of College organization
  • Ability to follow oral and written instructions
  • Excellent interpersonal and communications skills
  • Ability to project a positive image of the College and its programs



    Miami Dade College
    Employment Department
    11011 SW 104 Street
    Kendall, FL 33176
    (305) 237-2559


    Miami Dade College is an equal access/equal opportunity institution and does not discriminate on the basis of gender, race, color, marital status, age, religion, national origin, disability, veteran's status, sexual orientation, or genetic information. Contact the Office of Equal Opportunity Programs/ADA Coordinator, at 305.237.2577 for information.