Job: Part-time Information Specialist, Community Education - IAC

This posting has expired and is no longer available.

Jobing Description

Position ID: CEIS
Position Type: Part-Time Support
External Position: Yes

The Part-time Information Specialist is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and fees. This is responsible work critical to the mission of the Community Education department.

  • Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations
  • Provides accurate information gleaned from the catalogs and C.E. department staff members
  • Advises students regarding course requirements, books and/or materials, and testing pre-requisites
  • Guides students through the registration and payment process
  • Refers callers seeking more detailed information or advice to the appropriate department coordinator
  • Accepts registration forms and fee payments
  • Performs other duties as assigned

    Skills / Requirements

  • High School Diploma or GED and six (6) months prior customer service experience preferred
  • Good customer service skills
  • Bilingual English/Spanish preferred
  • Knowledge of class offerings and all departments within Community Education
  • Superior ability to learn program details
  • Basic knowledge of College organization
  • Ability to follow oral and written instructions
  • Excellent interpersonal and communications skills
  • Ability to project a positive image of the College and its programs
  • POSITIONS MAY BE AVAILABLE AT VARIOUS CAMPUS LOCATIONS

  • Social Media

    Twitter

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    Locations


    33176

    33176

    33176
    College-Wide
    33176
    Hialeah Campus
    33012
    Homestead Campus
    33030
    InterAmerican
    33135
    InterAmerican
    33135
    Kendall Campus
    33176
    MDC-West
    33178
    Medical Center Campus
    33127
    New World School of the Arts
    33132
    North Campus
    33167
    Wolfson Campus
    33132
    11011 SW 104 Street, Room 1107
    Miami, FL 33176
    11011 SW 104 Street, Room 1107 Miami, Fl
    Miami, FL 33176
    http://www.mdc.jobs
    Miami, FL 33176
    College-Wide
    Hialeah Campus
    Homestead Campus
    InterAmerican
    InterAmerican
    Kendall Campus
    MDC-West
    Medical Center Campus
    New World School of the Arts
    North Campus
    Wolfson Campus
     

    Miami Dade College is an equal access/equal opportunity institution and does not discriminate on the basis of gender, race, color, marital status, age, religion, national origin, disability, veteran's status, sexual orientation, or genetic information. Contact the Office of Equal Opportunity Programs/ADA Coordinator, at 305.237.2577 for information. Attend MDC

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