Job: Network Services Technician/Coordinator

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Jobing Description

Position ID: 306005
Position Type: Full-Time Support
External Position: Yes

The Network Services Technician/Coordinator performs highly skilled work in the operation, repair and preventive maintenance of academic and administrative computers. Determines how to best meet the computing needs of the campus and its community.

Supports the operations of academic labs and administrative computing

Supports multi-platform operating systems such as Windows, Mac OS x and Linux

Troubleshoots and resolves computer-related desktop and application issues

Serves as liaison to academic and/or administrative departments in researching and implementing technology solutions that best fits their needs and the needs of the Campus

Installs and maintains computer, printers, applications and other computing peripherals

Performs preventive hardware and software maintenance

Maintains accurate inventory of all hardware and software peripherals

Researches new technology for possible adoption

Trains and supervises other technical personnel

Assists in supervising varied and multiple projects that may be assigned

Performs other duties as assigned

Skills / Requirements

Associate's Degree in Computer Science, Information Technology or related area with four (4) years of experience in network administration, computer programming, computer maintenance and troubleshooting; or a Bachelor's Degree in Computer Science, Information Technology or related area with two (2) years of experience in network administration, computer programming, computer maintenance and troubleshooting, or six (6) years of related experience and A+ certification or MCTS certification

OR equivalent combination of education and experience

All educational degrees must be from a regionally accredited institution

Must have experience in Microsoft Office applications and Windows Server environments

Must have experience in current operating systems such as Windows and Mac OS x or Linux

Operational knowledge of local and wide area networks

Working knowledge of Active Directory, Exchange, VMware, group policies as well as scripting and reporting tools and knowledge of relational database systems

Working knowledge of multi-platform environments such as Windows operating system

Excellent interpersonal and communication skills

Ability to promote and maintain effective working relationships

Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff

Ability to work a flexible schedule that may include evening and weekend assignments

This function/position has been designated as essential. This means that when the College is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover and continue operations at the College.