Job: Academic Lab Manager

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Jobing Description

Position ID: 133706
Position Type: Full Time Professional Non-Contractual
External Position: Yes

The Academic Lab Manager organizes, controls, and supervises the general workflow of the day-to-day operation within an educational technology environment; to include but not limited to, maintenance of equipment, quality control, pricing, and purchasing. Provides professional customer service with students, tutors, advisors, faculty, and administrators to support students development and improvement of specific skills.

Supports faculty; as well as, in the content areas in the assessment and diagnosis of student needs as evidenced by their performance

Supervises part-time lab instructors, includes hiring, scheduling and evaluation, documenting and maintaining payroll records

Arranges and implements annual training for lab staff both interdepartmentally and through College Training and Development establishing clear communication channels for areas to include systems and strategies to deal with a fast-moving and sometime unpredictable environment

Serves as a tutor in limited areas and assists with evaluating their performance

Serves as a back-up in peak periods in registering and scheduling students as assigned

Develops instructional materials including interactive computerized tutorials and tests as needed

Assists in registering and scheduling process for students as needed

Troubleshoots hardware/software issues and maintains lab equipment (software updates, imaging hard drives, etc) and administers lab server

Creates and maintains departmental databases and generates appropriate reports for the Chairperson and department

Keeps abreast of new technological developments to help improve productivity and support faculty with the integration of technology into classroom instruction

Compiles data and preparing reports in order to provide feedback on student progress to students, faculty, and Department Chairperson

Monitors student use of the lab and activities paying close attention to outages, bottlenecks, or other issues and makes recommendations to the Department Chairperson for corrections Identifying the needs for improvement in lab policy, procedure and processes

Selects maintaining and distributing hard-copy and electronic instructional materials

Manages and maintains the lab budgets and provides periodic reports to the Department Chairperson on expenditures and usage of college assets

Performs other duties as assigned

Skills / Requirements

Bachelors degree and five (5) years of experience in classroom and/or lab instructional settings; or Masters degree and one (1) year of experience in classroom and/or lab instructional settings

All educational degrees must be from a regionally accredited institution

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to effectively present information and respond to questions form groups of managers, clients, customers, and the general public

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Ability to supervise, in a manner conducive to full performance and high morale

Ability to promote and maintain effective working relationships

Ability to work effectively in a multi-ethnic and multi-cultural environment with students, faculty and staff